KFC Stockton-on-Tees, located in the Pavillions Shopping Centre, offers more than just a quintessential fast food experience; it’s a haven for chicken lovers. Customers rave about the consistently fresh and hot food, with several reviewers highlighting the impressive quality of the party bucket. Local patrons like Alan Callaghan appreciate the swift service, making it a convenient option for takeaway dinners.
But it’s the exceptional customer service that truly stands out at this location. Reviewers mention staff members such as Keira, whose attentiveness and warmth elevate the dining experience. Her ability to engage with customers, listen closely, and provide thoughtful recommendations leave a lasting impression. This personal touch makes every visit memorable, aligning perfectly with KFC's commitment to quality service.
Moreover, cleanliness is a noted highlight, as customers like Dawny P emphasize the dining area’s pristine condition. Whether you are stopping by for a quick meal or looking to enjoy a relaxed takeout experience, KFC Stockton-on-Tees promises delicious food coupled with outstanding service, making it a recommended spot for both locals and visitors alike.
Amenities and More
Accessibility
Has wheelchair-accessible car park
Has wheelchair-accessible entrance
Has wheelchair-accessible toilet
Service options
Has no-contact delivery
Offers delivery
On-site services available
Offers takeaway
Serves dine-in
Popular for
Popular for lunch
Popular for dinner
Good for solo dining
Offerings
Serves coffee
Serves late-night food
Quick bite
Serves vegan dishes
Serves vegetarian dishes
Dining options
Serves lunch
Serves dinner
Has catering
Has counter service
Serves dessert
Has seating
Amenities
Has toilet
Has Wi-Fi
Free Wi-Fi
Atmosphere
Casual
Crowd
Family friendly
Good for groups
Payments
Accepts debit cards
Accepts NFC mobile payments
Credit cards
Children
Good for kids
High chairs available
Has kids' menu
Parking
Free of charge street parking
Free parking lot
Plenty of parking
Photos
Reviews For KFC Stockton-on-Tees
Hope Barnes
Jul 5,2025
John and jasmine are amazingthank you for the help! Food was also fresh and hot
Alan Callaghan
Jul 2,2025
Popped in to this branch of KFC as it is local to me to get our takeaway tea and got the party bucket. Everything was cooked fresh. Didn't have long to wait. All food was very tasty.
Vaibhav Goel
Jun 7,2025
I recently had the pleasure of visiting KFC, and I must say that my experience was elevated to a whole new level, thanks to the exceptional customer service provided by Keira. Her professionalism, attentiveness, and genuine care for the customers truly stood out, making my visit to KFC an unforgettable one. From the moment I entered the restaurant, Keira greeted me with a warm smile and a friendly demeanor. She went out of her way to ensure that I felt welcomed and valued as a customer. Her positive energy was contagious, creating a pleasant and inviting atmosphere. Keira's product knowledge was truly impressive. She patiently guided me through the menu, taking the time to explain the different options and suggesting popular dishes. Her recommendations turned out to be spot-on, and I thoroughly enjoyed my meal, thanks to her expert advice. What impressed me the most was Keira's attention to detail. She anticipated my needs before I even had to ask, ensuring that I had everything I required for a satisfying dining experience. Whether it was refilling my drink, providing extra napkins, or promptly clearing my table, she was always one step ahead. Throughout my visit, Keira displayed excellent communication skills. She actively listened to my questions and concerns, offering prompt and accurate responses. Her friendly demeanor and genuine interest in my satisfaction made me feel valued as a customer. In addition to her outstanding customer service, Keira demonstrated remarkable multitasking abilities. Despite a busy restaurant, she remained composed and efficient, attending to all customers with equal care and attention. Her ability to handle multiple tasks while maintaining a high level of service was truly impressive. I would like to express my sincere appreciation to Keira for making my dining experience at KFC an exceptional one. Her dedication to providing exceptional customer service sets a benchmark for others to follow. She is a true asset to the KFC team, and her commitment to customer satisfaction deserves recognition. I highly recommend visiting KFC and having the pleasure of being served by Keira. Her professionalism, friendly demeanor, and outstanding customer service will undoubtedly make your visit an enjoyable one. Kudos to Keira for going above and beyond to ensure that customers have a truly remarkable dining experience at KFC. Thank you, Keira, for exemplifying what exceptional customer service truly means. You have undoubtedly left a lasting impression, and I look forward to returning to KFC in the future to enjoy not only the delicious food but also your warm and welcoming service. Rating: (5 out of 5 stars)
Dawny P
May 16,2025
Staff Are always friendly. The food was fresh and cooked to perfection. The seating in the restaurant area was very clean.
Peter Robinson
May 3,2025
Bit of a wait on the food but the staff gave my daughter some extra popcorn chicken for the wait. Thank you
david butler
Apr 25,2025
I visit this KFC often because the food is always lovely and the staff are very friendly. It is always immaculate and the toilets are always spotless. I cone from middlesbrough and this is the only KFC I will use.
Amanda Cox
Apr 15,2025
Lovely place to go and eat. Always great food staff and atmosphere is always good too. Will deffo come back again and again.
Gillian Missaoui
Mar 24,2025
Staff were very friendly, especially Theresa, who has a laugh and a joke for everyone and makes you feel very welcome. Best KFC I've ever been in for atmosphere and friendliness! Food was great too and very clean.
Reviews For KFC Stockton-on-Tees